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Customer Success

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Insider access to the GTM network and the best minds in tech.

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How Sophos Scales Customer Success for 600,000 Customers

gtm-183-servicenow-10b-gtm-strategy-paul-fipps

Inside ServiceNow’s $10B Go-to-Market Engine with Paul Fipps

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GTM 174: The 7% Rule: How AI Is Rewriting Customer Success Budgets (From 10% to 7%) with Abbas Haider Ali

gtm-145-podcast-cover-marcy-campbell

GTM 145: What Happens When a CRO Owns the Entire Customer Journey, How to Build a Unified GTM Engine | Marcy Campbell

A $1B Acquisition with a Singular Leader for Both Sales and Customer Success

A $1B Acquisition with a Singular Leader for Both Sales and Customer Success

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The State of GTM Jobs: Customer Success

gtm-123-customer-experience-business-growth-customer-first-culture-kim-peretti-image

GTM 123: Customer Experience Fuels Business Growth, Build a Customer-First Culture with Kim Peretti

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GTM 115: Lessons from CS to CRO and How Customer Stories are Your Most Powerful Growth Lever with Allison Metcalfe

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GTM 99: Mastering Customer Success in the AI New Age with Jon Dick

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